The Tidio alternative for businesses tired of per-conversation Lyro billing
Tidio is a solid all-in-one live chat and AI chatbot, especially strong for Shopify stores. But Lyro AI is billed per conversation on top of your seat cost, and the AI is generic — you write your own flows. LeadBoost AI comes with industry presets (dentist, contractor, agency, SaaS, gym, salon, real estate) that work out of the box, and unlimited AI replies are included in the $29/mo plan.
$29/mo (Starter) + Lyro AI $39/mo for 50 conversations
$29 / month — unlimited AI conversations
Tidio Starter + Lyro's 200-conversation pack is roughly $115/mo. LeadBoost AI Growth is $29 flat.
No credit card required. Cancel anytime.
LeadBoost AI vs Tidio — feature by feature
| Feature | LeadBoost AI | Tidio |
|---|---|---|
AI conversations included | Unlimited | 50–200 (then billed) |
Industry presets | 7 verticals | |
Flat monthly pricing Tidio bills per conversation on top of the seat | ||
Shopify integration | Zapier + webhooks | |
WhatsApp channel | Roadmap | |
AI auto-reply out of the box | Requires flow-builder setup | |
Owner email on new lead | ||
Setup time | Under 10 min | 1–2 hours flow building |
Free trial | 14 days, no card | 7 days, no card |
Why teams switch from Tidio to LeadBoost AI
AI that works on day one
Pick your industry — dentist, contractor, agency — and the AI knows what to ask. Tidio's Lyro is a blank slate you have to teach.
No per-conversation billing
Tidio charges by Lyro conversation once you cross the tier limit. LeadBoost includes unlimited AI replies at $29/mo.
Purpose-built for lead capture
Tidio's core is live chat, with AI bolted on. LeadBoost is AI-first: qualify, capture email, notify owner in 30 seconds.
When Tidio is still the right choice
We're not right for everyone. Stay with Tidio if:
- You run a high-traffic Shopify store and need cart-abandonment automations
- WhatsApp Business is your primary sales channel today
- You need live human chat agents 24/7 as your main support channel
What Tidio does really well
Credit where it's due — here's where Tidio genuinely leads:
- Best-in-class Shopify integration and product-cart triggers
- Multi-channel inbox (Instagram, Messenger, WhatsApp on higher tiers)
- Strong live chat UX with typing indicators and canned responses
- Free plan available (with heavy limits)
Tidio alternative — frequently asked questions
Is LeadBoost AI cheaper than Tidio + Lyro?
Almost always. Tidio Starter is $29/mo, but Lyro AI is billed separately starting at $39/mo for 50 conversations. LeadBoost includes unlimited AI conversations for $29/mo flat.
Do you integrate with Shopify?
Not natively yet — we support Shopify via Zapier and webhooks. If Shopify-native features (cart triggers, order lookup) are critical, Tidio is stronger there.
Can I use LeadBoost AI on Instagram and WhatsApp?
Not yet. LeadBoost is a website widget today. Multi-channel (WhatsApp, Instagram DM) is on the 2026 roadmap.
How is your AI different from Lyro?
Both use large language models. Lyro is a blank canvas — you build the flow. LeadBoost ships with pre-tuned industry presets so it works the moment you paste the script tag.
Try the Tidio alternative for free
14-day trial, no credit card, no annual commit. Live in under 10 minutes.